Privacy Policy

Last updated: June 2026

Introduction

cerulean-ember is committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use it when you visit our website or engage with our services.

Information We Collect

We collect information that you provide directly to us when you:

• Submit enquiry forms on our website
• Register for training programmes
• Subscribe to communications
• Contact us via email or other channels

This information may include your name, email address, organisation name, job title, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and requests
• Process programme registrations and bookings
• Send relevant communications about our services
• Improve our website and service offerings
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit forms or opt in to communications
• Contractual necessity: When processing is required to provide services you have requested
• Legitimate interests: For website analytics and service improvement, where this does not override your rights

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in website operation and communications
• Professional advisors where required
• Authorities where required by law

All third parties are required to maintain appropriate security measures and process data only as instructed.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for three years following your last interaction with us.

Your Rights

Under applicable data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

cerulean-ember
47 Commerce Street
Manchester, M2 4WQ
United Kingdom

Email: [email protected]